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At The Urban Hoodie Sales, we respect your privacy like we respect your streetwear game. This Privacy Policy explains how we collect, use, and protect your personal information when you visit theurbanhoodie.com or make purchases from our global urban community.

1. Information We Collect

To keep your urban shopping experience smooth, we may collect:

  • Contact Info: Name, email, shipping address when you place orders
  • Payment Details: Processed securely through our PCI-compliant system (we never store full card numbers)
  • Device & Browsing Data: IP address, browser type, pages viewed to optimize your experience
  • Style Preferences: Products viewed, cart activity to personalize recommendations

2. How We Use Your Information

Your data helps us keep the urban streetwear culture alive by:

  • Processing orders and shipping fresh gear worldwide (except select Asian/remote regions)
  • Sending order confirmations and tracking updates
  • Improving our website and product selection based on urban trends
  • Preventing fraud and keeping transactions secure
  • Sending occasional style inspiration (only if you opt-in)

3. Data Sharing & Disclosure

We keep your info street-smart secure:

  • Service Providers: Trusted partners for shipping (UPS, FedEx), payment processing, and website operations
  • Legal Requirements: Only when required by law or to protect our urban community
  • Business Transfers: In case of merger/acquisition, with privacy protections intact
  • Never Sold: We don’t sell your data to third-party advertisers

4. International Data Transfers

As a global streetwear destination, your data may be processed outside your home country but always with adequate protections.

5. Data Security

We protect your info like our limited-edition hoodies:

  • 256-bit SSL encryption on all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to personal data

6. Your Rights

You control your data like you control your urban style:

  • Access, update, or delete your account information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent where applicable

Contact our customer service squad at [email protected] to exercise these rights.

7. Cookies & Tracking

Our site uses cookies to:

  • Remember your cart and preferences
  • Analyze urban shopping trends
  • Deliver targeted ads (if you opt-in)

Manage preferences via your browser settings or our cookie banner.

8. Children’s Privacy

While we offer Youth collections, our site isn’t designed for users under 16. We don’t knowingly collect children’s data without parental consent.

9. Policy Updates

We may update this policy as urban tech evolves. Significant changes will be posted on our site.

10. Contact Us

Questions about your privacy? Hit us up:

The Urban Hoodie Sales
570 Woodlawn Drive
Milwaukee, US 53219
Email: [email protected]

Keep it urban, keep it secure.